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Report transcript in: Mary's experience missing one Council Tax payment
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Mary's experience missing one Council Tax payment
Please Report the Errrors?
I'd like council tax to change the way they approach
cast residents when you miss a payment.
come across very aggressive,
very intimidating,
and that's not allowed.
Even bailiffs don't do that.
It's,
they don't give you a payment plan.
They threaten.
Constantly on the phone,
I don't think it's right for people when we are struggling
as much as we,
yeah,
yeah.
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