Jacky works for 'Access Social Care'- an organisation which provides free legal advice to people with social care needs, helping to achieve a better quality of life. In her work role, Jacky supports parents, carers and young people who are planning for adulthood to understand their options and to uphold their rights. Jacky is also parent and carer to a young man who is autistic, and has a learning disability. Jacky's own lived experience enables her to support other young people and those who care for them. In this video, Jacky explains about a free online tool called 'AccessAva' that is available for parents, carers and others who access social care.

So Access Saver is an online tool, which is on our website and many others are putting it on their websites as well. And it's like having a conversation with one of our legal, um, caseworkers. So it's conversational, and it should lead you through a conversation finding out what the particular issue you have. And along the way, there's lots of videos which explain what social care is, what an assessment should look like, easy read documents and fact sheets

And then on a lot of areas, there's over 200 template letters so that you can Fill them in and personalise them and send them in to your local authority to request a review or state that you're not quite happy with something that's happened um to help you get the right support..

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