"Personalisation is listening to me" "Personalisation means remembering people's preferences such as what they liked to be called." "Personalisation is about listening and connecting to someone." Video Icon My views on public services Video Icon My experiences on a parenting programme Video Icon My story about finding a job Video Icon My experience of social workers Video Icon 12. Changing Perspectives Pagination First page « First Previous page ‹ Previous Page 1 Page 2 Current page 3 Comments You must have JavaScript enabled to use this form. Your name Email The content of this field is kept private and will not be shown publicly. Homepage Subject Comment About text formats CAPTCHA This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.